Jeremy Whitten
Design leadership for human-centered digital products.
When complex products, unclear workflows, or team misalignment slow growth, I help bring the user, the business, and the product experience back into focus.
Results that Move the Business
I help teams turn product friction into measurable gains in activation, conversion, adoption, and operational efficiency.
129% Increase
Trial-to-paid at RunDot
15% → 30%
Trial-to-paid at Webgility
~40% Reduction
Support friction at Verizon
Bring clarity. Build momentum. Drive outcomes.
I help teams create the operating rhythm needed to move from ambiguity to action — through clearer priorities, stronger design systems, better trade-offs, and product decisions grounded in user needs.
Bring Clarity to Complex Products
Turn fragmented workflows into human-centered, intuitive digital experiences.
Scale Design Teams and Systems
Build repeatable UX practices, design systems, and stronger delivery habits.
Drive Measurable Outcomes
Connect research, product strategy, and UX execution to business results.
Featured Product Design Leadership
Three examples of how better UX leadership helped teams reduce friction, improve conversion, and create clearer product experiences.
Verizon Business
Transforming ThingSpace from engineer-led tools into an enterprise UX platform.
Impact: ~40% reduction in support friction
RunDot
Launching a native adaptive training app for runners ready to train smarter.
Impact: 129% increase in trial-to-paid activation
Webgility
Transforming a brand and ecommerce app into a clearer, scalable SaaS experience.
Impact: Trial-to-paid improved from 15% to 30%
About Me
I’ve led UX across consumer apps and enterprise platforms where the work required more than better screens, it required stronger teams, clearer systems, and better product decisions.
I’m a player-coach who builds trust, creates clarity, and helps teams move. I lead through regular 1:1s, critique, research-informed decisions, clearer handoffs, and tighter alignment across product, engineering, marketing, and support. I do my best work in complex environments where better UX can unlock better business performance.
Trusted by Leaders
What makes Jeremy stand out is his ability to zoom out and think holistically, while still obsessing over the details that matter to users.
Yvette Zhou
Group Product Manager, Webgility
He developed a high performing teamthat helped the product management teams deliver experiences, in line with our brand and customer expectations.
Steve Szabo
Vice President, Technology Solutions & Enablement, Verizon
Steady, thoughtful, humble, and deeply invested in the people around him. He’s a true team player who listens first, leads by example, and makes everyone around him better.
Billy Bourne
Vice President Coaching Services, Predictive Fitness
He has a deep rooted passion for helping customers, which is invaluable and coupled with a strategic mind capable of seeing and executing on a strategic vision.
Jeff Hanrahan
SVP of Product