UX leadership that balances big-picture strategy with the details users feel.
I build high-performing teams and turn complex digital products into clear, scalable experiences that improve activation, adoption, and business performance.
Results that move the business
I lead UX work that improves activation, reduces friction, and helps teams turn better product experiences into measurable growth.
275% increase in TriDot onboarding activation
15% → 30% onboarding lift at Webgility
~40% reduction in support friction at Verizon
Featured work
About me
I’ve led UX across consumer apps & enterprise platforms, building teams, scaling systems & driving transformation where clarity and execution matter. I’m customer-first, systems-minded & outcome-driven.
I’m a player-coach who builds trust, creates clarity, and helps teams move. I lead through regular 1:1s, critique, research-informed decisions, clearer handoffs, and tighter alignment across product, engineering, marketing, and support. I do my best work in complex environments where better UX can unlock better business performance.
Trusted by leaders
What makes Jeremy stand out is his ability to zoom out and think holistically, while still obsessing over the details that matter to users.
Yvette Zhou
Group Product Manager, Webgility
He developed a high performing team that helped the product management teams deliver experiences, in line with our brand and customer expectations.
Steve Szabo
Vice President, Technology Solutions & Enablement, Verizon
Steady, thoughtful, humble, and deeply invested in the people around him. He’s a true team player who listens first, leads by example, and makes everyone around him better.
Billy Bourne
Vice President Coaching Services, Predictive Fitness
He has a deep rooted passion for helping customers, which is invaluable and coupled with a strategic mind capable of seeing and executing on a strategic vision.
Jeff Hanrahan
SVP of Product
