Jeremy Whitten
Director of UX | Product Design Leader
Design leadership for complex products, clearer teams, and measurable growth.
I help product teams untangle complex experiences, create scalable UX systems, and connect design decisions to measurable gains in activation, adoption, and customer trust.
Results that Move the Business
I lead UX work that improves activation, reduces friction, and helps teams turn better product experiences into measurable growth.
275% Increase
TriDot onboarding activation
15% → 30%
Onboarding lift at Webgility
~40% Reduction
Support friction at Verizon
Bring clarity. Build momentum. Drive outcomes.
I help product teams untangle complex experiences, create scalable UX systems, and turn design into a measurable advantage for users and the business.
Bring Clarity to Complex Products
Turn fragmented workflows into intuitive digital experiences.
Scale Design Teams and Systems
Build repeatable UX practices, design systems, and stronger delivery habits.
Drive Measurable Outcomes
Connect research, product strategy, and UX execution to business results.
Featured Case Studies
Verizon Business | Building UX from the Ground Up.
About Me
I’ve led UX across consumer apps & enterprise platforms, building teams, scaling systems & driving transformation where clarity and execution matter. I’m customer-first, systems-minded & outcome-driven.
I’m a player-coach who builds trust, creates clarity, and helps teams move. I lead through regular 1:1s, critique, research-informed decisions, clearer handoffs, and tighter alignment across product, engineering, marketing, and support. I do my best work in complex environments where better UX can unlock better business performance.
Trusted by Leaders
What makes Jeremy stand out is his ability to zoom out and think holistically, while still obsessing over the details that matter to users.
Yvette Zhou
Group Product Manager, Webgility
He developed a high performing teamthat helped the product management teams deliver experiences, in line with our brand and customer expectations.
Steve Szabo
Vice President, Technology Solutions & Enablement, Verizon
Steady, thoughtful, humble, and deeply invested in the people around him. He’s a true team player who listens first, leads by example, and makes everyone around him better.
Billy Bourne
Vice President Coaching Services, Predictive Fitness
He has a deep rooted passion for helping customers, which is invaluable and coupled with a strategic mind capable of seeing and executing on a strategic vision.
Jeff Hanrahan
SVP of Product